How to update my profile

Your profile holds your name, personal details, photo and address. The name and photo here are what appear on your certificates, so it is worth keeping them accurate.

The Profile page is divided into sections — User Information, User Image, Address and User Password. Each section has its own Save (floppy-disk) button in its top-right corner. You must save each section separately.

Open your profile

1. Click your name or photo at the top-right of any page, then choose My Profile.

   

Update your details

1. In User Information, update any of:

   • First Name and Surname.
   • Gender, Date of Birth, Learner ID — needed for accredited courses; fill these in if you are taking one.
   • User Name is fixed and cannot be changed here.

2. Click the Save button in the top-right of the User Information section.

Update your photo

1. In User Image, click Choose file and pick a clear, head-and-shoulders photo (JPG or PNG).

2. Click the Save button in the User Image section. The new photo appears once it is uploaded.

Update your address

1. In Address, fill in Address Line 1, Address Line 2 (optional), Town, County and Postcode.

2. Click the Save button in the Address section.