How to manage certificates

The Certificates page shows every learner's certificate status in one list. Use it to check who has finished, print certificates on their behalf, and see what is outstanding.

Steps

1. Open Certificates from the menu.

   

2. Use the status filter to narrow the list:

   • All Certificates
   • Not Started — allocated but not begun
   • Not Complete — in progress
   • Not Printed — complete, but the certificate has not been printed yet

3. Type in the search box to find a specific learner, company or course.

4. On a learner's row:

   • Print — opens that learner's certificate as a PDF to print or save.
   • Not ready — greyed out; the learner has not completed the course yet.

   The row also shows pills such as Printed and Photo so you can see at a glance what is in place.

5. Click Print report to produce a summary of outstanding certificates across the list.