Nonconformities and remedial actions explained

BRS records two related things when monitoring does not go to plan:

• a nonconformity — a record that something was wrong or did not happen;
• a remedial action — a job that needs doing to put it right.

What raises a nonconformity

• Nonconformity — a recorded result outside its limits (see Non-conforming results).
• Missed Test — a scheduled test whose working window passed with no result.
• Data Entered In Arrears — results entered well after the visit date.
• No Access — the engineer could not reach the asset.
• Not Required — the test was marked as not needed on this occasion.

Statuses

Each nonconformity moves through the statuses your company has set up — typically from open, through reported / works ordered, to a status marked Authorising which counts it as resolved for KPI reporting.

Remedial actions

A remedial action is raised from a nonconformity (or added directly) with a type and a description. It stays outstanding until someone records that the work is done. Outstanding remedials show on the site planner and feed the KPI: remedials report.

Where to work

• Site nonconformities / Site remedials — one open site.
• Company nonconformities / Company remedials — across sites.
• Manage nonconformities — heavy filtering and bulk updates.